In an increasingly interdependent world, it has never been more important to get global mobility right. Fortunately, McNulty and Inkson have written the ideal guide in Managing Expatriates: A Return on Investment Approach – a practical ‘how to’ handbook for getting mobility exactly right, and a must read for everyone working in the field. With in depth research and case studies, the authors’ show how an organization’s policies and practices can damage or improve expatriate return on investment. With simple but effective solutions, they demonstrate how fixing the trouble spots can ultimately save the organization big money, give companies a leg up against the competition in international markets, and spare expatriates and their families from the undue stress that is inflicted by mishandled mobility. This book needs to be in every multinational organization’s global mobility resource library, and be required reading for people managers that propose international assignments and HR managers that help to plan them. If the name of the game is effective management of globally mobile talent, then the game’s new winning playbook is Managing Expatriates: A Return on Investment Approach.
-- Kimberly Vierra, Principal, Mercer, and author of Vietnam Business Guide: Getting Started in Tomorrow's Market Today
As most academics and practicing global human resource managers will freely admit, they have been plagued by a lack of understanding as to the value of expatriates sent on foreign assignments. Up until now, this has been one of the most vexing issues facing our profession. Managing Expatriates: A Return on Investment Approach addresses this complex HRM problem and provides rare insights, extensive research, and highly relevant best practices to demonstrate how to measure the productivity of expatriates. I highly recommend this insightful book to both academics as well as practitioners.
-- Michael G. Harvey, Distinguished Chair of Global Business and Professor of Management at Mississippi University, Professor of International Business at Bond University, and author of over 350 journal articles and proceedings
The constantly-increasing focus on the effective management of expatriates who represent special significance to organizational success has been among the most important developments in international human resource management (IHRM) over the past 10 years. Much has been already said about expatriate management and its outcomes, but one particular area of concern for practitioners and scholars alike still remains as important and under-researched as ever – that is the issue of expatriate return on investment (ROI). The new book by McNulty and Inkson is addressing exactly this issue from both individual and organizational perspectives in the attempt to explain how to manage expatriates with an ROI concept in mind. The authors are offering its readers – global mobility managers, international staffing consultants, and expatriates – a variety of new insights that should enable them to take another look at international careers, employment contracts, as well as the existing practices of global staffing and modify these practices in accordance with their organization’s strategic needs. I would strongly recommend this interesting and highly informative book as an essential read to every international mobility expert.
-- Vlad Vaiman, Professor of International Management at Reykjavik University, and editor of Talent Management of Self-Initiated Expatriates and Talent Management of Knowledge Workers
Global mobility managers seeking best practice in managing the complex and dynamic activity of international assignments are very well served by Managing Expatriates: A Return on Investment Approach by McNulty and Inkson. It nicely bridges the gap between mere descriptions of global mobility practices and esoteric scholarly studies of expatriation by considering the overseas assignment both from the perspective of the organization and the expatriate. In focusing on the concept of the return on investment from expatriate assignments (eROI), the authors described five core principles that can assist in restructuring and realigning the management of expatriates to improve it. Based on solid research, but written in an easy to access style, this book is highly recommended for those who need state of the art knowledge as well as practical solutions to one of international management’s most difficult problems.
-- David C. Thomas, Professor of International Business at University of New South Wales, and author of Essentials of International HRM: Managing People Globally
A book about expatriate ROI has been needed for a long time. At last, McNulty and Inkson - experts with a genuinely global background and extensive experience - tackle this important topic with an impressive array of research and practical insight not just to measure the return on investment, but to also manage expatriates in new and innovative ways. This is a ground-breaking book, essential for anyone researching expatriates or looking to improve their global mobility practice.
-- Duncan Micallef, Vice President Compensation & Benefits, Asia, Middle East & Africa at PepsiCo
This is a timely book, offering a refreshing new approach to the return on investment of expatriation, combining both individual and organizational perspectives. The book offers a combination of theoretical viewpoints and practical advice, and is well written and backed by impressive research evidence. Yvonne McNulty and Kerr Inkson provide a much-needed book, comprising an in-depth analysis and discourse of the contemporary landscape of expatriation. This is a worthy and significant addition to the bookshelves of scholars and managers alike.
-- Yehuda Baruch, Professor of Management at Rouen Business School, France, and author of Global Careers
Measuring the return on investment (ROI) of international assignments has become the ‘holy grail’ of the global mobility profession over recent decades. However few organizations have managed to effectively track ROI and heretofore there has been little guidance for practitioners in measuring it effectively. Drawing on a decade of research, McNulty and Inkson have produced the authoritative guide to measuring expatriate ROI. Following the guidelines put forward in this volume offers the potential to strategically reposition the global mobility function and to demonstrate the value added by international assignments in the contemporary MNC. This book is likely to quickly establish itself as the definitive book on expatriate return on investment and is a must for the bookshelf of any global mobility professional.
-- Professor David Collings at Dublin City University Business School, Ireland, and author of Global Talent Management
I found myself nodding my head as I progressed through the book because it touched on all aspects of this very challenging topic of "expatriate management" that we practitioners face on a day-to-day basis and the evolution that this area is clearly going through. The authors have managed to synthesize a very complicated topic into an easy to read tome and provide a very conceptually clear and strategic roadmap for the successful management of expatriates now and of the future. What I really liked is that the book provides new and thought provoking insights into the field of global mobility and how we need to tackle the subject differently in the evolving "war for talent" - moving away from the traditional expatriate to the more globally minded citizens in this increasingly borderless world. This is a must-read for the seasoned and the novice practitioner.
-- Rita Chye, Global Lead for Policy & Administration, Global Mobility at General Motors
Daring to tackle an issue that has long challenged global business leaders, HR executives and mobility managers alike, McNulty and Inkson provide a compulsive argument for a fresh approach to managing expatriates and measuring associated expatriate ROI. This book provides valuable evidence-based insights on the changing landscape associated with mobility management and outlines why the traditional perspective that expatriate careers are exclusively created and managed by organizations is now outdated. Highlighting an increase in the number of 'self initiated expatriates' and 'global careerists', the authors urge organizations to focus not just on the 'compensation contract' they offer, but also on the often overlooked and non-explicit 'psychological contract' between the company and its globally mobile employees. Using valuable interviews with global expatriates and most importantly their spouses and partners to support their perspectives, McNulty and Inkson call for a holistic, collaborative approach in defining expatriate ROI, managing this population and driving retention of these often highly undervalued employees. This book is mandatory reading for global business heads supporting HR and mobility functions in all global companies.
-- Jenny Castelino, Director Asia Pacific, Cartus Intercultural & Language Solutions